Boise
 

Frequently Asked Questions

Season Ticket Holder

What are the benefits of being a Season Ticket Holder?

Keep your same seats season after season, receive a discount on most Fred Meyer Broadway In Boise performances, have access to priority parking, have the opportunity to purchase extra tickets for friends and family before the general public, be first in line for special engagement performances (your e-mail address is required for this benefit) and manage your tickets online.


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Can I manage and renew my season online?

Yes! Visit MorrisonCenter.com and select My Account under the Tickets tab. If you already have your account set up, follow the prompts to renew. If this is your first time accessing your account, under the Log in or Create an Account box select the Forgot Your Password? link to retrieve your password. You will be sent an email with your log in information. You will then be able to manage and renew your season online.


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When will I get my tickets?

Season tickets will be mailed to the address listed on your account approximately four to six weeks prior to your first scheduled performance. If you have moved recently, the account holder must make address changes in writing or online via My Account. The Morrison Center cannot be responsible for items not forwarded by the post office. If you have selected electronic delivery, you can simply print your tickets at home or pull them up on your mobile device.


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Can I get extra tickets?

Yes! We are happy to provide additional tickets to any Fred Meyer Broadway In Boise show. The request must come from the account holder. However, there is no guarantee that the extra seats will be available next to your season seats. The account holder can purchase extra tickets up to the show date. All additional tickets must be mailed to the address on the account, or delivered electronically to the email address in the account.


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May I exchange my tickets for another performance?

Yes! All exchanges are based on availability and must be for the same show and made at least one week prior to show date. There is a $5.00 per ticket charge for each exchanged ticket. We try to accommodate all patrons with the best available seats. Season tickets are non-refundable and the Morrison Center is unable to resell tickets at this time. If you are unable to use your tickets, you are certainly welcome to sell them yourself.


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What should I do if I have lost my tickets?

Please call the Morrison Center as soon as possible. We will confirm your seating from our database and you will be issued a “Duplicate Ticket”. Tickets can be picked up at the Will Call window one hour before the performance. For security purposes, “Duplicate Tickets” will not be mailed. There is a $5.00 per ticket charge for each lost ticket. If you have selected electronic tickets, go to <em>My Account</em> and you will be able to reprint your tickets at home.


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How do I order group tickets?

Group ticket rates vary by show typically; however, group tickets are available for parties of 10 or more and include a 10% discount off the base ticket price! Some restrictions may apply. Group ticket orders will be available after season ticket orders have been processed on a first-come, first-served basis. If you have questions regarding group tickets please email <a href="mailto:mccservice@boisestate.edu">mccservice@boisestate.edu</a> or call (208) 426-4111. For information on all group sales opportunities at the Morrison Center visit <a href="http://www.morrisoncenter.com/events/group-sales" target="_blank">http://www.morrisoncenter.com/events/group-sales</a>.


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Can I purchase tickets for part of a season if I don’t want to see all the performances?

Unfortunately, we are unable to furnish partial season ticketing. <em>Fred Meyer Broadway In Boise</em> makes every effort to present the best that Broadway has to offer. Season Ticket Holders are encouraged to familiarize themselves with the shows offered in order to make an informed decision prior to purchase.


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May I upgrade my seats?

If you would like to be considered for an upgrade, please check the appropriate box on the order form or during your renewal online in My Account. Requests are filled in the order in which they are received at the discretion of the Morrison Center. We will begin the upgrade process after the renewal deadline. We will contact you via telephone with your seating options before making any changes.


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If I change packages, will I get the same seats I currently have?

If you change packages, a Season Ticket Holder in that package will most likely already have those seats. We will place you in the best available seats.


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I am unable to attend this year; how can I retain my seats for the following year?

If accounts are not paid in full by the deadline, seats are released without notice. Any returning Season Ticket Holders would then be considered new accounts and seated with the best available seating at that time.


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I would like to bring my child to the performance. Do I need to buy another ticket?

Yes! Performances are recommended for a general audience, unless otherwise noted. As an advisory to adults who might bring children, the Morrison Center recommends its productions for ages 6 and up. Children under the age of 4 are strongly discouraged from attending unless specifically noted. All guests entering the theatre, regardless of age, require a ticket.


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How do I know that you have received my order?

 For questions or concerns about your order, please contact the Box Office at 208-426-1111.


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Why do you need my email?

We will keep you informed of important pre-show information, as well as special pre-sale or discount ticket offers and events by email. Email allows us to communicate in a cost-effective way, providing you with the most affordable ticket pricing. It is also used to access My Account to manage your tickets online.


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When will my card be charged?

Your credit card will be charged as soon as your order is received. If you have requested an upgrade, your seat assignment may not be confirmed until after the renewal deadline. Remember, your tickets will not be mailed or emailed until approximately four to six weeks prior to the first performance.


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I share my season account with friends. Can we separate the Season Package into individual accounts to receive our own mailings?

Yes! The current account holder must make this request in writing to our office before the renewal deadline. Complete address information for the parties involved must be included with the full ticket payment. The renewal form must be sent to the Morrison Center Box Office.


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May I transfer my account to a friend?

The most important benefit of being a Season Ticket Holder is your same seat privilege. In fairness to other renewing Season Ticket Holders, we do not accept account transfers. We are happy to set up a new account for your friend(s) with the best available seating. Please keep in mind that seats from cancelled accounts are used in the upgrade process.


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